Shipping & Delivery Policy

Effective Date: 19/02/2026

Thank you for shopping with Furnup. This Shipping & Delivery Policy outlines the terms related to the shipment and delivery of our furniture products.

1. Order Processing

  • All orders are processed within 1–3 business days after successful payment.
  • Orders are not processed or shipped on Sundays or public holidays.
  • Customers will receive order confirmation via email or phone after placing an order.

2. Shipping Coverage

  • We currently deliver across India.
  • Delivery availability may vary depending on the location and serviceability.

3. Delivery Time

  • Estimated delivery time is 5–10 business days, depending on the product and delivery location.
  • Remote or rural areas may take additional time.
  • Delivery timelines will be communicated at the time of order confirmation.

4. Shipping Charges

  • Shipping charges, if applicable, will be displayed at the time of checkout.
  • In some cases, we may offer free shipping on selected products or orders.

5. Order Tracking

  • Once your order is shipped, tracking details will be shared via email or SMS (if available).

6. Delivery Process

  • Customers are required to provide accurate delivery details.
  • Our delivery partner will attempt delivery at the provided address.
  • If the customer is unavailable, re-delivery may be attempted.

7. Delays in Delivery

  • While we strive to deliver orders on time, delays may occur due to:
    • High demand or product availability
    • Logistics or courier issues
    • Natural events or unforeseen circumstances
  • In such cases, customers will be informed accordingly.

8. Damaged or Missing Items

  • If you receive a damaged or incorrect product, please inform us within 48 hours of delivery.
  • You may be required to provide photos or videos for verification.
  • After verification, we will arrange a replacement or suitable resolution.

9. Contact Information

For any shipping or delivery-related queries, please contact us:

Name: Nirmala Bai Ketuniya
Phone: 6264288093
Email: aakashrekwar51@gmail.com
Address: Makan No. 32, Ward No. 16, Dhangar Mohalla, Balganj, Mandsaur, Mandsaur, Madhya Pradesh – 458001

By placing an order on our website, you agree to this Shipping & Delivery Policy.